Skip to content

Doing Business in Turkey: PR and Communications Checklist

Press release examples and templates guide with media coverage icons and Istanbul skyline

Table of Contents

Opening a company, appointing a distributor or launching an e-commerce operation addresses only one part of entering Turkey. A brand must also explain who it is, why it has entered the market and why customers, partners, journalists and employees should trust it.

That is the job of market-entry communication.

Turkey offers a large, digitally connected consumer base and a strategic location between Europe, the Middle East and Central Asia. It is also a market in which relationships, local relevance and clear Turkish-language communication matter. A global reputation can open doors, but it does not automatically answer local questions about service, investment, pricing, support or long-term commitment.

The following checklist helps international companies prepare the communication side of doing business in Turkey.

Phase 1: Establish the Market Narrative

Before announcing anything, agree on a simple answer to three questions.

Why Turkey?

Avoid generic statements about a “dynamic market.” Explain the actual commercial reason. It may be customer demand, manufacturing capability, export access, a local partnership, sector growth, talent or a regional operations strategy.

Why now?

Timing creates news value. A market-entry story is stronger when it connects to a specific investment, new regulation, customer need, product launch or strategic milestone.

What will change locally?

Journalists and stakeholders want to know what the decision means in practice. Will there be new jobs, a local office, Turkish customer support, a distributor network, manufacturing, training or investment? If nothing is changing beyond the availability of a website, the story needs a more focused angle.

Write the approved answers in plain language. These statements will become the foundation for the press release, interviews, website copy, sales materials and employee communication.

Phase 2: Map Stakeholders

Market-entry communication involves more than the media. Build a stakeholder map that includes:

  1. Customers and prospective buyers
  2. Employees and job candidates
  3. Distributors, retailers and business partners
  4. Regulators and relevant public institutions
  5. Industry associations and chambers
  6. Investors and financial stakeholders
  7. National, business, sector and local media
  8. Creators or experts relevant to the category
  9. Communities affected by an office, store or facility

Rank each group by influence, interest and information need. A distributor needs product and support details. A journalist needs an independent story angle. Employees need clarity about roles and timing. One announcement should not be expected to answer every stakeholder equally well.

Phase 3: Audit the Brand for Local Readiness

Check the Brand Name and Trademark

Confirm that the name is appropriate in Turkish and available for legal protection. The Turkish Patent and Trademark Office provides official trademark search and application routes. This review should take place before a public launch, not after brand assets have been printed and distributed.

Review Language and Cultural Meaning

Test the company name, slogans, product names and campaign concepts with native speakers. Literal translation can miss humor, double meanings, formality and cultural associations. Job titles, measurement units, dates and currencies should also follow local expectations.

Prepare Turkish-Owned Channels

At minimum, customers should be able to find a clear Turkish landing page with local contact, product, service and privacy information. Social profiles, support routes, press materials and map listings should use consistent names and descriptions.

Phase 4: Check Compliance Before Communication

Communication teams should work with qualified legal advisers on the rules that apply to their sector and business model.

Turkey’s Personal Data Protection Law No. 6698 establishes principles for processing personal information, including lawfulness, purpose limitation, proportionality and appropriate retention. If a launch campaign collects leads, media contacts, event registrations or customer data, privacy obligations should be reviewed before the forms go live.

Trademark, advertising, consumer protection and sector-specific rules may also affect public claims. Healthcare, finance, food, cosmetics and regulated technology products often require additional review. The communication plan should include a named legal approver and realistic response deadlines.

Phase 5: Build the Media Strategy

Define the Core News

“We are entering Turkey” is a starting point, not always the full story. Strengthen it with one or more of the following:

  1. A confirmed investment amount
  2. A named local partner
  3. A new office, facility or store
  4. Local hiring targets
  5. A Turkey-specific product or service
  6. Original market data
  7. A customer or pilot project
  8. An executive available for interview

Segment the Media

Create separate lists for national news, business media, sector publications, technology or consumer titles, television, news agencies and relevant local outlets. Each group should receive the angle and material most useful to its audience.

Prepare Turkish and English Versions

The Turkish version should read as an original newsroom-ready text, not a visible translation. Keep an aligned English version for headquarters, international desks and global stakeholders. Check that names, numbers and quotations match in both versions.

Build a Press Kit

The launch press kit should include:

  1. Final press release
  2. Company fact sheet
  3. Executive biographies
  4. High-resolution logos and images
  5. Product or location photography
  6. B-roll when broadcast is relevant
  7. Approved data sources
  8. Media contact details
  9. Frequently asked questions

Host these assets in an accessible online press room so journalists do not need to request each file separately.

Phase 6: Prepare People, Not Just Materials

Identify who can speak on behalf of the company in Turkey. A global CEO may communicate strategic commitment, while a country manager can answer operational questions. Both need a clear briefing.

Media training should cover the three core messages, difficult questions, claims that require caution, local pronunciation, interview format and escalation rules. Spokespeople should avoid memorized corporate paragraphs. Short, factual answers are easier to quote accurately.

Internal teams also need briefing. Customer support, sales, recruitment and distributors may receive questions immediately after the announcement. Give them a launch FAQ, contact route and instructions for escalating media requests.

Phase 7: Plan the Launch Sequence

An effective launch is a sequence, not one publication date.

Four to Six Weeks Before

  • Finalize the local narrative and proof points
  • Complete legal and trademark checks
  • Build the media list
  • Select and train spokespeople
  • Prepare press materials and visuals

One to Two Weeks Before

  • Brief priority journalists under agreed timing where appropriate
  • Confirm interviews and event logistics
  • Test the press room and contact forms
  • Prepare social and employee communication
  • Set up media monitoring and crisis escalation

Launch Day

  • Distribute the localized press release
  • Activate direct journalist outreach
  • Publish the local website and owned content
  • Make spokespeople available
  • Monitor coverage, questions and misinformation

After Launch

  • Follow up with relevant journalists, not the full list
  • Share additional data or interview access
  • Correct material errors quickly
  • Classify and report coverage
  • Continue with customer stories, research and executive commentary

Phase 8: Measure the Right Outcomes

Do not judge the launch only by the number of links. Measure:

  • Coverage in priority outlets
  • Sector and geographic relevance
  • Inclusion of key messages
  • Positive, neutral and negative tone
  • Quality and prominence of the article
  • Referral traffic and qualified enquiries
  • Backlinks and search visibility
  • Share of voice against competitors
  • Questions or objections revealed by coverage

The report should lead to a decision. If business media responded to investment figures but consumer publications ignored the product angle, the next campaign should adapt accordingly.

Final Market-Entry Communications Checklist

Before the announcement, confirm that:

  • The Turkey narrative is specific and approved
  • Stakeholders and risks are mapped
  • Brand language has been reviewed by native experts
  • Legal, privacy and sector claims are cleared
  • Turkish web and contact routes are ready
  • The media list is segmented by relevance
  • Turkish and English materials are aligned
  • Visual assets and spokespersons are available
  • Internal teams and partners are briefed
  • Monitoring and response processes are active

PRTURKEY supports international brands with localized press release preparation, Turkish media distribution, journalist outreach and measurable reporting. If your company is planning to enter the market, request a tailored launch communications plan before the public announcement.

Frequently Asked Questions

Is it easy for a foreign company to establish a business in Turkey?

The Investment Office’s guide explains that company establishment is handled through Trade Registry Directorates at Chambers of Commerce and describes common company types. Companies should obtain professional legal and tax advice for their circumstances.

When should PR planning begin for a Turkey market entry?

Ideally four to eight weeks before the announcement. Complex launches involving events, regulated claims, multiple partners or broadcast outreach may require longer.

Does a company need a Turkish-language website before launch?

A clear Turkish landing page is strongly recommended. It gives customers and journalists a local source for product, contact, service and privacy information.

What should a Turkey market-entry press release include?

Include the reason for entering the market, local impact, investment or partnership details, timeline, executive quotations, company background and relevant Turkish contact information.

Should every market entry include a press event?

No. A press event is useful only when the story, spokespersons, visuals and expected attendance justify it. Targeted briefings or direct distribution may be more effective for some launches.

Editorial Sources

International Trade Administration, Turkey Business Travel: https://www.trade.gov/country-commercial-guides/turkey-business-travel

Invest in Turkiye, Establishing a Business: https://www.invest.gov.tr/en/investmentguide/pages/establishing-a-business.aspx

Turkish Patent and Trademark Office, Trademark: https://www.turkpatent.gov.tr/en/trademark

Personal Data Protection Authority, Law No. 6698: https://www.kvkk.gov.tr/Icerik/6649/Personal-Data-Protection-Law